Hotmail Locks 3.55 Million Account Microsoft Is Robbed Internet Users

[Reuters] Microsoft Hotmail, the world's largest free e-mail system, has suddenly had a large number of users accused of entering the wrong password and unable to log in. The user thought that the account had been hacked by the hackers. In fact, Microsoft blocked the account to prevent the account from being illegally hacked. Numerous users criticized Microsoft for harassing people and complained. Reporter: Lin Yuchuan
Microsoft pointed out that less than 1% of global users were affected by the incident. According to Hotmail, which has more than 355 million users, the number of affected people may reach 3.55 million. In the past few days, Microsoft’s Hotmail Online Technical Support Forum (windowslivehelp.com) has been grievances. There have been over 1,000 users complaining about complaints. Miss Chen is one of the victims. She said: "I use 咗Hotmail for more than 10 years. I have more information on you. If you don't know anything," she called the Microsoft Customer Service Hotline. However, the waiter said that Hotmail matters can only be lodged via e-mail. She discussed at Microsoft. District message, but no reply.

Practices to protect users

Many online discussion forums such as Gordon, the Hong Kong discussion forums and Uwants have all over the netizens' complaints. Some people have failed to log in with MSN, an instant messenger program. Some people are unable to retrieve personal information for interviews, others cannot access client data, and business is also affected. . A user suspected that the Hotmail server was compromised by hackers, but Microsoft denied that the spokesperson pointed out that the new measure is to protect the user. Once the user completes the "reset password" program, he can restart the user's mouth and describe it: "This week marks us Milestones to combat illegal intrusion accounts."

Call the customer hotline

Microsoft responded to make Ms. Chen even more “fire-stumbling”. “A single account was originally awkward, and the family had misunderstood the invasion by the monks and used the capital to use it.” She criticized the complexity of the new verification process. If she could not provide relevant information, she was concerned that she could not renew the user's account and could not retrieve the information in the account. "A lot of years ago, when I registered, I remembered that many people simply answered the questions. If they were easy to do, they would complain about it!" 
Chairman of the Internet Society of Hong Kong Mo Naiguang criticized Microsoft for improving security. The user was not notified before the measure, so that the user could not back it up in time. 
Microsoft insists that there are no problems with the practice, indicating that the customer service hotline is now accepting Hotmail complaints.

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